Mercesdes Beauty Salon at 1564 Castleton Avenue, Staten Island, New York.

Worst experience I had today. I have a company Christmas party to go to and decided to visit this salon since another salon I usually go to is closed on mondays. Wanted to get a wash and set with loose curls from roots down. She gave me something different that I did not ask for. Gotten into a minor dispute about this trying to see if there's any way to fix it. The woman doing my hair said there's nothing else she can do unless I pay ANOTHER $25 to get her to try to do my hair right the second time. First time I ever walked out of a hair salon in tears. No sympathy on their end nor did they try to find a resolution to fix this mess. They seemed to care more about money then trying to fix the mess in my hair. Such poor customer service.