Inca's Grill at 126 Lincoln Avenue, Staten Island, New York.

I purchased a gift certificate for a dear friend and her husband a week before they made a Saturday evening reservation. The restaurant told me they were happy to leave the gift certificate at the restaurant under my friends' name. My friend and husband enjoyed the food and the ambiance. When it came to paying the bill, the owner treated them like they were pulling a scam on the owner. The owner refused to look for the gift certificate I purchased them. The owner acted like they don't hold gift certificates at the restaurant. My friends, who are hard working religious people, got really upset and were about to pay the bill on their own accord until the owner finally asked his staff about this gift certificate. The staff located it and the owner gave a half-a** apology to my friends. I followed up with an email and phone call. I gave the owner a week to get back to me but he could give two sh*ts. One of his staff members acknowledged on the phone that he's an a-hole. It's too bad that this establishment is run by someone who doesn't treat everyone with respect.