Hernandez Lisa MD at 6 Presley Street, Staten Island, New York.

THE ABSOLUTE WORST ! THE GIRLS THAT ANSWER THE PHONE ARE ABSOLUTELY AWFUL ! I WENT TO SEE DR HERNANDEZ FOR AN ON GOING STREP INFECTION , SHE WAS VERY NICE AND SEEMED CONCERNED UNTIL I EXPLAINED TO HER THAT I HAD THE SYMPTOMS OF LUPUS WHICH IS A DISEASE THAT RUNS IN EVERY WOMAN IN MY FAMILY. SHE LAUGHED AND SAID THAT I WAS BEING DRAMATIC , ASKED IF I HAD EVER SEEN DR OZ AND IF I KNEW WHY HE WORE A SHIRT THAT SAID " YOU DO NOT HAVE LUPUS" .. UM .. WORKING IN MEDICAL FOR 6 + YEARS I AM ALMOST POSITIVE THAT IS NOT THE CORRECT WAY TO ADDRESS A PATIENTS CONCERNS. ALSO , BLOOD WAS DRAWN AT THE TIME OF THE OFFICE VISIT , I HAD TO HARASS THE STAFF IN ORDER TO GET ANSWERS FIVE DAYS AFTER THE BLOOD WAS DRAWN ! AFTER CALLING BIO-REFERENCE AND BEING TOLD MY MEDICAL RECORDS WOULD NOT BE RELEASED TO ME HOWEVER THAT THEY WERE COMPLETE , THEY CONTINUED TO NOT ANSWER MY CALLS. WHEN I FINALLY DID RECEIVE A CALL BACK FROM THE PA ; SHE DEMANDED ME " NOT TO BE NASTY" AND WAS NOT COMPASSIONATE NOR UNDERSTANDING OF MY SITUATION. I AM VERY SICK , AND HAVE BEEN SUFFERING FOR A FEW WEEKS NOW. I AM SO DISAPPOINTED IN HOW NEGLIGENT AN OFFICE COULD BE. EVERY PATIENT SHOULD BE TREATED WITH COMPASSION AND UNDERSTANDING, THIS OFFICE DID THE COMPLETE OPPOSITE. I WILL NOT BE RETURNING NOR WILL MY FAMILY. AWFUL CUSTOMER SERVICE, THE OFFICE IS DISGUSTING AND THE ROOMS WERE NOT CLEANED. I WOULD NOT BE SURPRISED IF PROPER STERILIZATION WAS NOT PERFORMED AT THIS PLACE ! I HIGHLY RECOMMEND STAYING FAR FAR AWAY.