Clove Lakes Health Care at 25 Fanning Street, Staten Island, New York.

My mom spent almost two months at Clove Lakes after surgery to repair a broken hip due to a fall. The admission process from the hospital was seamless even though I was unable to be there at the time because of work.
My mother's room was clean upon arrival and was kept that way throughout. I visited during meals several times and the menu was varied and the food tray was set up nicely. My mom is a picky eater but she ate everything brought with few exceptions. Staff brought sandwiches and snacks in the evenings which was a pleasant surprise.
Physical and occupational therapy began immediately and my mother seemed stronger and was walking with a walker with noticeable improvement after the first week.
The social services department and the SS Director Megan was available and always willing to help. The direct care staff (nursing and support) was wonderful and though some staff members took more initiative than others all staff members were responsive when approached for assistance.
I spent Christmas and New Years Eve at Clove Lakes and was so grateful to recreation and the employees who put together special events to make the holiday season meaningful and special for residents and their families.
A special acknowledgement for the administrator Ms. L. Senk who demonstrates care for all the residents, who knows every aspect of every job in the facility, and who knows how to problem solve. I have witnessed her go above and beyond to make herself available to all families if the need arises.
My mother is 81 years old, has emphysema, aortic stenosis, osteoporosis and dementia. Her overall physical condition had been declining prior to the fall and we were trying to address her health issues one by one while she was at home. Clove Lakes improved her baseline and with follow up care arranged by Heather, the discharge social worker, we will pick up where they left off. A special shout out (in alphabetical order) to Alana, Barbara, Jackie, Louise, Melissa and Natalya!